Refund & Return Policy

At Isabel Picks, we want you to love your purchase.

Return Eligibility
Due to hygiene reasons, we do not accept returns or exchanges on used press-on nails.

We only accept returns or offer refunds in the following cases:

  • The item arrived damaged
  • The wrong item was sent
  • The item is significantly different from the description

Return Request
To request a return or refund, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the issue

Refunds
If approved, refunds will be processed to your original payment method within 5–10 business days.

Non-Refundable Situations

  • Change of mind
  • Incorrect size selection
  • Minor color differences due to lighting or screen display

Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us and we will assist you.

For support, contact:
📧 isabel.finance.cgs@gmail.com